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Monday 16th of December 2019    

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Support

 

We at First in Business Solutions offer you Professional and Reliable IT Support for your business. We have skilled and experienced engineers who will give you the correct IT Support on time.


Services:

  • Service Level Agreement - On-site proactive maintenance and troubleshooting
  • Support Engineers - Technically skilled engineers to support your workstations, network, servers and other IT related equipment.
  • Projects - Roll-outs of Software, Networking and Hardware
  • Help Desk / Call Centre - Telephonic Support

Service Level Agreements:

Service Level Agreements can be tailored to suit customer's requirements


Structured Service Level Agreements include the following:

  • Desktop and Laptop Support (including peripherals)
  • Server Management and Support
  • Remote Support
  • Internet and E-mail Management and Support
  • Complete Network Management and Support
  • Software Management
  • Anti Virus Management
  • Backup Management
  • Uninterrupted Power Management

 

 
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